Privacy Policy

1.1 Personal Information

When you use our contact form or services, we may collect: your name, email address, phone number, company name, and any information you voluntarily provide about your project or business needs.

1.2 Usage Data

We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

1.3 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookies through your browser settings.

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and manage your projects
• Send administrative information and project updates
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent)

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual necessity: Processing required to fulfill our contract with you
• Legitimate interests: Improving our services and website security
• Legal obligation: Compliance with applicable laws and regulations
• Consent: Marketing communications (you can withdraw consent anytime)

We do not sell your personal information. We may share data with:

• Service providers: Email delivery (Resend), analytics (Google Analytics), hosting (Vercel)
• Business partners: Only when necessary for project delivery and with your consent
• Legal authorities: When required by law or to protect our rights

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Limited access to personal data (employees only)

We retain your personal data for as long as necessary to:

• Provide our services and fulfill the purposes outlined in this policy
• Comply with legal obligations, resolve disputes, and enforce agreements
• Maintain business records for accounting and tax purposes (typically 6-7 years)

Depending on your location, you have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data ('right to be forgotten')
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Opt-out of certain data uses including marketing
• Right to withdraw consent: Withdraw previously given consent

Your data may be transferred to and processed in countries outside the UK and EEA (such as the United States) where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated 'Last Updated' date. We encourage you to review this policy periodically.